Terms of service

Welcome to Elements TM (“we”, “our”, “us”). These Terms and Conditions (“Terms”) apply to all purchases, services, and interactions made through our website, social media channels, or in person within Australia.

By using our website or purchasing from us, you agree to the following Terms. Please read them carefully.

1. General Information

Elements is a registered Australian business operating under Australian laws and regulations.
ABN: 31936467441
Business Address: 16 Northcott Street, South Melton, 3338, VIC
Email: info@Elementsrts.store
Phone: +61484222857

2. Ordering and Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable.
We accept major payment methods including credit/debit cards, PayPal, and other secure gateways.
Once an order is placed, you will receive a confirmation email. This does not guarantee availability, and we reserve the right to cancel and refund any unavailable items.

3. Shipping and Delivery

We offer domestic and international shipping. Shipping times may vary depending on location.
While we aim to dispatch orders within [e.g. 1–3 business days], delays may occur during peak periods.
We are not liable for shipping delays caused by third-party couriers.

4. Returns and Refunds

In compliance with the Australian Consumer Law (ACL):

You are entitled to a replacement, repair or refund for a major fault.
We do not offer refunds for change of mind, but we may allow exchanges or store credit within [e.g. 14 days] of receiving the item, provided it is unused, in original condition, and with tags attached.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.

To request a return, contact us at info@elementsrts.store.

5. Product Descriptions and Availability

We aim to ensure all product information, images, and pricing are accurate. However, we do not guarantee that descriptions are error-free.
We reserve the right to correct any errors and to change product information at any time without notice.

6. Privacy and Data Collection

We comply with the Privacy Act 1988 (Cth) and handle your personal information in accordance with our Privacy Policy.
We collect information to fulfil orders and provide customer service. We do not sell your data to third parties.

7. Intellectual Property

All content on our website including logos, images, text, and designs is the property of Elements and is protected under Australian copyright law. You may not use, reproduce, or distribute our content without permission.

8. Limitation of Liability

To the extent permitted by law, Elements shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.